Sun Air Express is the hometown airline in many of the cities we serve.
We connect business and leisure travelers from their local airport to or from Pittsburgh International Airport (PIT) as either their final destination, or as a connecting point to cities throughout the U.S. and worldwide.
Sun Air Express is committed to bringing reliable, frequent, and affordable air service to all of the cities we serve.
Our team of airline professionals works hard every day to ensure that your journey with us is a pleasant and hassle-free experience.
As an ultra-regional commuter airline as authorized by the U.S. Department of Transportation (DOT), Sun Air Express corporate details are as follows:
Sun Air Express began linking cities in south Florida with destinations in the Bahamas, hence the name “Sun Air.” Extensive charter experience was also acquired over the past decade.
In 2012, Sun Air Express began ultra-regional service out of Houston/Intercontinental and Washington/Dulles airports as part of the Essential Air Service program, which links over 100 smaller communities to hub airports.
Corporate Headquarters and Maintenance Base:
Sun Air Express is headquartered in Ft. Lauderdale at 3201 Griffin Road. Sun Air’s primary maintenance base is in Lancaster, PA.
In 2014, Sun Air Express was awarded 5 new routes through Pittsburgh (PIT) and will soon offer 40 departures and arrivals every business day.
Sun Air Express is privately held.
David Hackett is CEO.
Phillip LeFevre is President.
Mark Cestari is VP – Marketing.
Together, the Sun Air Express executive team brings over 100 years of regional airline management
experience, with a focus on serving small and medium-size communities.
Want to join the Sun Air Express team?
We are a fast-growing company and always looking for good people to join our team! Please check our career opportunities at: email@example.com
Dulles International passengers should arrive 90 minutes prior to flight time to check bags at our ticket counter, cleasr TSA screening and arrive at GATE A24.
Frequent Non-stop Flights
Sun Air Express operates a fleet of 8-passenger Piper Chieftain aircraft and 9-passenger Cessna Caravan regional aircraft.
These reliable business commuter planes allow us to provide frequent flights throughout the day, and offer you more connecting opportunities.
(Some Sun Air Express flights are operated by Mokulele Airlines.)
Sun Air Express PIT CONNECTOR
Sun Air Express PIT CONNECTOR flights provide easy connections to over 45 Cities at Pittsburgh International Airport.
Pittsburgh is served by all legacy, and most low cost carriers, allowing you to take advantage of service to major destinations and low, competitive fares
Every seat is a window and aisle.
Our comfortable aircraft mean no more worries about that middle seat.
Sun Air Express has an open seating policy and every seat has a great view.
We recommend that you travel light, for both comfort and cost-savings. Duffel bags and back packs may be carried on or gate-checked.
Bags may checked at your local airport. Maximum allowed free checked bag weight is 50 pounds. Fifty-one (51) to Seventy (70) pounds are considered excess and will be charged an excess fee of $25.00. Excess bags are treated as space available.
You may check 1 bag at no charge. (Your connecting airline may assess an additional charge.) You will need to claim your baggage at Pittsburgh and Dulles and re-check it to your final destination if Pittsburgh or Dulles is not your final destination..
For over-sized bags with total dimensions over 52 inches, passengers may consider shipping such baggage through a provider such as UPS or FedEx from your hometown airport to you final destination.
Explore the cities Sun Air Express services and our partners!
In addition to being one of America’s most liveable and storied cities, Pittsburgh is also a great place to make an easy and quick connection to destinations all over the USA and around the world.
PIT currently offers more than 200 daily nonstop flights to over 40 destinations.
In addition to Pittsburgh, Sun Air Express also flies to the cities shown on our route map and in our multimedia gallery below.
Be sure to click on the links for each city to learn more about our destinations.
Category: Pennsylvania Our gateway to the “Oil Region,” that fueled America’s thirst for petroleum and is continuing that tradition as the epicenter for the growing Pennsylvania oil industry in Franklin/Oil City, PA. Category: Pennsylvania Tucked into the northwest corner of the commonwealth, has a storied tradition of manufacturing and industrial innovation, carried on today as the home of Zippo lighters. Outdoor recreational opportunities abound inside the Allegheny National Park just minutes from Bradford Regional Airport. Category: Pennsylvania Nestled in the lush Alleghenies, explore Altoona and discover a town forged by a rich railroad history, a proud tradition of hard work and family values and some of the region’s finest family attractions, including Del Grosso’s Amusement Park and Pirate affiliate Altoona Curve baseball team. Category: Pennsylvania The focus city for Sun Air Express ‘ PIT CONNECTOR service, offering more than 40 daily flights to/from our hometown airport. Whether you are visiting and enjoying professional , or college sports, family and fun attractions, or the local arts scene, including the Andy Warhol Museum, Pittsburgh is “Mighty. Beautiful.” Easy connections beyond Pittsburgh are available to over 50 destinations on both low cost and major air carriers. Category: New York Our gateway to beautiful Chautauqua Lake, home of the Chautauqua Institution, a renowned learning center for over a century. Other attractions include the Lucille Ball Museum (Jametown is Lucy’s hometown), Seneca Allegheny Museum and wintertime ski and snowboarding resort, plus great warm weather golfing at Holiday Valley in quaint, nearby Ellicotville. Category: Pennsylvania One of the region’s most popular vacation destinations. thanks to a beautiful countryside steeped in history, art, creativity and Pennsylvania Dutch County hospitality. Whether you enjoy the vibrant and walkable downtown, or the authentic Amish experience, there is plenty to experience and enjoy. Lancaster is accessible via both Washington/Dulles and Pittsburgh International. Category: Virginia A prime gateway to our nation’s capitol and also offers convenient connections to over 80 domestic and 50 international destinations on 35 airlines, including many of the most popular low cost carriers. There is also a new “Silver Line Express” bus service that can whisk visitors from Dulles to downtown Washington D. C. for just $5 per person. Category: Maryland The largest city in Western Maryland, situated in an area of rolling hills and natural beauty, Hagerstown is accessible via hub connections via Washington/Dulles Airport with a wealth of recreational and family attractions including Discovery Station, an interactive learning environment, and the Washington County Fine Arts Museum.
Our gateway to the “Oil Region,” that fueled America’s thirst for petroleum and is continuing that tradition as the epicenter for the growing Pennsylvania oil industry in Franklin/Oil City, PA.
Tucked into the northwest corner of the commonwealth, has a storied tradition of manufacturing and industrial innovation, carried on today as the home of Zippo lighters. Outdoor recreational opportunities abound inside the Allegheny National Park just minutes from Bradford Regional Airport.
Nestled in the lush Alleghenies, explore Altoona and discover a town forged by a rich railroad history, a proud tradition of hard work and family values and some of the region’s finest family attractions, including Del Grosso’s Amusement Park and Pirate affiliate Altoona Curve baseball team.
The focus city for Sun Air Express ‘ PIT CONNECTOR service, offering more than 40 daily flights to/from our hometown airport. Whether you are visiting and enjoying professional , or college sports, family and fun attractions, or the local arts scene, including the Andy Warhol Museum, Pittsburgh is “Mighty. Beautiful.” Easy connections beyond Pittsburgh are available to over 50 destinations on both low cost and major air carriers.
Category: New York
Our gateway to beautiful Chautauqua Lake, home of the Chautauqua Institution, a renowned learning center for over a century. Other attractions include the Lucille Ball Museum (Jametown is Lucy’s hometown), Seneca Allegheny Museum and wintertime ski and snowboarding resort, plus great warm weather golfing at Holiday Valley in quaint, nearby Ellicotville.
One of the region’s most popular vacation destinations. thanks to a beautiful countryside steeped in history, art, creativity and Pennsylvania Dutch County hospitality. Whether you enjoy the vibrant and walkable downtown, or the authentic Amish experience, there is plenty to experience and enjoy. Lancaster is accessible via both Washington/Dulles and Pittsburgh International.
A prime gateway to our nation’s capitol and also offers convenient connections to over 80 domestic and 50 international destinations on 35 airlines, including many of the most popular low cost carriers. There is also a new “Silver Line Express” bus service that can whisk visitors from Dulles to downtown Washington D. C. for just $5 per person.
The largest city in Western Maryland, situated in an area of rolling hills and natural beauty, Hagerstown is accessible via hub connections via Washington/Dulles Airport with a wealth of recreational and family attractions including Discovery Station, an interactive learning environment, and the Washington County Fine Arts Museum.
Passenger transportation by Sun Air Express (hereafter “Carrier”) is subject to the following terms and conditions, in addition to any terms and conditions printed on or in any ticket or ticketless travel authorization, specified on Carrier’s Internet site with respect to electronic ticketing, or published in Carrier’s schedules. By purchasing a ticket or accepting transportation, the passenger agrees to be bound thereby.
Baggage means all luggage, including suitcases, garment bags, tote bags, packages, camera and electronics bags, computer and equipment cases, briefcases, typewriters, and similar articles, whether carried by the passenger in the cabin or carried in the aircraft cargo compartments. Coats and wraps, when carried by the passenger in the passenger cabin, will not be considered as Baggage.
Baggage check means those portions of the ticket which provide for the carriage of the passenger’s checked Baggage and which are issued by Carrier as a receipt for the passenger’s checked Baggage.
Baggage tag means a document issued by Carrier solely for identification of checked Baggage, a portion of which is affixed by Carrier to a particular article of checked Baggage for routing purposes and a portion of which is given to the passenger for the purpose of claiming the Baggage.
Carriage means the transportation of passengers and/or Baggage by air, gratuitously or for hire, and all services of Carrier incidental thereto.
Carrier means Sun Air Express
Checked Baggage means Baggage of which Carrier takes sole custody and for which Carrier has issued a Baggage check and Baggage tag(s).
Days means full calendar days, including Sundays and legal holidays; provided that, for the purpose of any required Carrier notification, the balance of the day upon which notice is given shall not be counted, and when the last day falls on Sunday or a legal holiday, such Sunday or legal holiday will not be counted.
Direct flight means “same plane” service between the origin and destination points with scheduled stops at one or more intermediate points. With the exception of security requirements, unexpected ground delays or other unforeseen flight disruptions, passengers on direct flights are not required to disembark the aircraft at any intermediate stop.
Flight coupon means the portion of the passenger ticket that is valid for carriage.
Nonstop flight means a flight scheduled to operate between the origin and destination points without intermediate stops.
One-way means travel from one point to another on Carrier’s scheduled air service assigned for travel between the two points.
Passenger means any person, except members of the crew, carried or to be carried in an aircraft with the consent of Carrier.
Passenger coupon means that portion of the passenger ticket constituting the passenger’s written evidence of the Contract of Carriage.
Passenger ticket means that document issued by Carrier or an authorized travel agent which provides for the carriage of the passenger occupying a single seat.
Prepaid Ticket Advice (PTA) means the notification between offices of Carrier that a person in one location has purchased and requested issuance of prepaid transportation as described in the PTA to another person in another location.
Roundtrip means travel from one point to another and return to the first point on Carrier’s scheduled air service assigned for travel between the two points.
Scheduled air service means any flight scheduled in the current edition of the Official Airline Guide (OAG), Carrier’s published schedule, Carrier’s Internet site, or the computer reservation system used by Carrier.
Ticket means “passenger ticket and Baggage check,” including all flight, passenger, and other coupons therein issued by Carrier, which provide for the carriage of the passenger and his or her Baggage. This includes recorded information in Carrier’s computer reservation system or on Carrier’s Internet site authorizing Ticketless, “e” ticket or electronic travel.
Ticketless travel authorization means the electronically-recorded information in Carrier’s computer reservation system that provides for the carriage of the passenger and his or her Baggage.
Unchecked Baggage is Baggage other than checked Baggage.
The terms and conditions contained in this Contract of Carriage shall govern the application of all fares, rates, and charges published by Carrier and will apply only to Carrier’s routes and services. No agent, servant, or representative of Carrier has authority to change or waive any provision of this Contract of Carriage unless authorized by a corporate officer of Carrier.
Passengers and their Baggage are subject to inspection by Carrier personnel or employees of the Transportation Security Administration (TSA). Inspections may be conducted by hand or using electronic devices with or without the passenger’s consent or knowledge. Passenger(s) and their baggage may be recorded by closed circuit TV and cameras while in the airport terminal and should not have any expectation of privacy.
Carrier will refuse to transport, or will remove from an aircraft at any point, any passenger in the following circumstances:
Safety and Government Request or Regulation – Whenever such action is necessary for reasons of aviation safety or to comply with any Federal Aviation Regulation, Transportation Security Administration (TSA), or other applicable government regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond Carrier’s control (including, without limitation, acts of God, force majeure, strikes, civil commotions, embargoes, wars, hostilities, or disturbances, whether actual, threatened, or reported).
Search of Passenger or Property – Any passenger who refuses to permit the search of his or her person or property.
Proof of Identity – Any passenger who refuses or fails on request to produce valid, positive identification.
Special Medical Requirements – Carrier will refuse to transport persons requiring the following medical equipment or services, which either are not authorized or cannot be accommodated on Carrier’s aircraft: medical oxygen for use onboard the aircraft, incubators, respirators that must receive power from the aircraft’s electrical power supply, or persons who must travel on a stretcher.
Aircraft Loading Limitations – Carrier will refuse to transport any passenger exceeding the aircraft manufacturer’s specified weight load limit of three hundred and fifty (350) pounds.
Comfort and Safety – Carrier may refuse to transport or remove from the aircraft at any point any passenger in the following categories as may be necessary for the comfort or safety of such passenger or other passengers:
Persons whose conduct is or has been known to be disorderly, abusive, offensive, threatening, intimidating, or violent;
Persons whose conduct is or exhibits indications of becoming, inimical to flight safety;
Persons who are barefoot and over five (5) years of age;
Persons who are unable to occupy a seat with the seat belt fastened, or persons whose body weight exceeds load limits specificed by the aircraft manufacturer;
Persons who appear to be intoxicated or under the influence of drugs;
Persons who are known to have a contagious disease;
Persons who refuse to comply with instructions given by Carrier’s Employees or representatives prohibiting the solicitation of items for sale or purchase, including airline tickets, passes, or travel award certificates;
Persons who have an offensive odor;
Persons who wear or have on or about their persons concealed or unconcealed deadly or dangerous weapons; provided, however, that Carrier will carry passengers who meet the qualifications and conditions established in Federal Aviation Regulation, 14 C.F.R. § 108.11;
Manacled persons in the custody of law enforcement personnel; persons brought into the airport in manacles; persons who have resisted escorts; or escorted persons who express to Carrier’s Employees an objection to being transported on the flight;
Persons who have misrepresented a condition which becomes evident upon arrival at the airport, and the condition renders the passenger unacceptable for carriage;
Infants fourteen (14) days of age or younger, unless approved for carriage in writing by an attending physician; or
Persons who are unwilling or unable to abide with Carrier’s non-smoking rules.
The fare of any passenger denied transportation or removed from Carrier’s aircraft enroute under the provisions of Article 10 will be refunded in accordance with Article 90 of this Contract of Carriage. The sole recourse of any passenger refused transportation or removed enroute will be the recovery of the refund value of the unused portion of his or her ticket.
It is the policy of Sun Air Express to treat all customers equally; and not to discriminate in the discounting or provision of services to the public. The company will not support – directly or through affiliation – any type of discount involving eligibility criteria based in whole or part on individual:
Ethnic or national origin
Residency status, religious or political (non)affiliation
Every individual in each community served by Sun Air Express will have an equal opportunity to participate in discount programs offered by the airline, without regard to his or her individual personal circumstances.
Sun Air Express offers three general types of discounts:
Advance Purchase Discounts which anyone may obtain by reserving a seat three (3), seven (7), twenty-one (21) or sixty days (60) prior to departure.
Advertised Specials offered periodically or seasonally in specific markets; typically in conjunction with published coupons subject to certain conditions of use such as time, date or place of departure and/or arrival.
Membership Fares offered to customers enrolled in a Sun Air Express travel club or loyalty program subject to certain conditions, such as frequency or dollar value of travel. Some programs offered by the airline may require payment of dues or fees, however, membership opportunities will be extended without regard to age, race, sex, ethnic or national origin, physical (dis)ability, residency status, religious or political (non)affiliation or gender identification.
No person shall be entitled to transportation except upon presentation of a valid ticket or proof of identification acceptable to Carrier that transportation has been purchased through Carrier’s electronic ticketing or Ticketless travel systems. Such ticket/electronic ticketing documentation shall entitle the person to transportation only between the points of origin and destination.
A ticket that has been altered, mutilated, or improperly issued shall not be valid.
A ticket or Ticketless travel authorization is valid for one (1) year from the date of issue, except as noted below:
Tickets or Ticketless travel authorizations issued with fare restrictions, i.e., nonrefundable tickets, are valid only on the flight and date shown on the ticket or Ticketless travel authorization. If a Customer purchases transportation with fare restrictions but chooses not to travel on the flight and date for which the ticket or Ticketless travel authorization is issued, the fare paid may, within one (1) year from the date of purchase, be applied toward the purchase of another ticket; however, the new ticket may, without penalty or fee, be more expensive or subject to different terms, conditions, or restrictions. No cash refund or credit card adjustments will be made for tickets with fare restrictions.
Tickets are not transferable unless specified thereon, but Carrier is not liable to the owner of a ticket for honoring or refunding such ticket when presented by another person.
Carrier will provide Prepaid Ticketing Advice (PTA) for Customers who make payment at the appropriate fare for tickets to be secured at a separate time and/or location for reserved and confirmed travel between any two points on Carrier’s system.
Such pre-purchased tickets can only be secured from a ticket counter of Carrier and may not be secured later than 90 days after the last travel date for which prepayment was made. Valid identification of the passenger will be required at the time of ticketing.
Carrier will impose a service charge of $25.00 for each PTA transaction, with the exception of tickets purchased by a Government Transportation Request (GTR) or government-issued credit card, or when payment is made by state governments for passengers traveling on official state government business.
The $25.00 service charge is not subject to discount and will not be refunded.
Lost Tickets – When a passenger loses his or her ticket or a portion of his or her ticket, the passenger will be required to purchase another ticket, at the fare at which the ticket or portion thereof was originally purchased, before transportation will be furnished between the points covered by the lost ticket. Carrier will not replace or refund lost tickets.
A reservation on a given flight is valid when the availability and allocation of space:
is confirmed by the issuance by Carrier or an authorized travel agent of a ticket that reflects space on a specific flight and date; or
is confirmed by a Reservations Sales Agent of Carrier or upon issuance of a Ticketless travel confirmation number, and the passenger’s name is entered into Carrier’s reservations system.
Reservations not confirmed with a valid form of payment at least 24 hours prior to scheduled departure are subject to cancellation.
Reservations may be made within 24 hours of a scheduled departure, but not less than one hour before that departure, if confirmed with a valid form of payment.
One Hour Rule – Reservations on Carrier’s flights must be claimed at the ticket counter at the airport at least one hour before the scheduled or posted flight departure time. Failure of the passenger to check in at the ticket counter and receive a boarding pass at least one hour before the scheduled or posted aircraft departure time may result in cancellation of the passenger’s reserved space.
Carrier will refuse to carry any person when such refusal is necessary to comply with an applicable governmental regulation.
When a roundtrip or multi-segment reservation has been made and the passenger fails to claim his or her reservation for the first portion of the trip, Carrier will may cancel the return or continuing portions of the passenger’s reservation.
However, Carrier reserves the right to do so for reservations having specific flight requirements or if necessary for purposes of reservation inventory management. Carrier does not prohibit or penalize what is commonly known as “back-to-back” or “hidden-city” ticketing.
Ticketed passengers should arrive at the hub airports (Washington/Dulles – IAD and Pittsburgh – PIT) no less than seventy-five (75) minutes prior to scheduled departure time. If a ticketed passenger arrives at a ticket counter and no agent is available, the passenger should call Carrier’s Customer Service Center at 844-878-6247 for assistance.
Ticketed passengers traveling through Carrier’s out stations (Hagerstown, Lancaster, Jamestown, Bradford, Franklin, and Altoona) should arrive no less than 45 minutes prior to scheduled departure.
All flights close thirty (30) minutes prior to scheduled departure. Failure to collect a boarding pass for a scheduled flight thirty (30) minutes prior to scheduled departure time may result in Carrier’s refusal to board passenger. This situation is considered to be the passenger missing their flight.
All departure gate doors close fifteen (15) minutes prior to scheduled departure time. Ticketed passengers not in the immediate gate area with a boarding pass for a scheduled flight, between thirty (30) minutes and fifteen (15) minutes prior to scheduled departure time may result in the Carrier’s refusal to board passenger.
Except as provided in the Sun Air Express Customer Service Commitment (see Article 126 below) with regard to expenses incident to certain disrupted itineraries, Carrier does not assume responsibility for the ground transportation of any passenger or his or her Baggage between any airport used by Carrier and any other location. Ground transportation is at the passenger’s expense.
Carrier may, at its sole discretion, offer ground transportation options in conjunction with certain bundled, packaged or charter services. Taxi, van and limousine services may be provided by 3rd party vendors.
Transportation is subject to the fares and charges in effect on the date on which such ticket, Ticketless travel authorization or PTA was issued. If a ticket, Ticketless travel authorization or PTA has been issued before an increase in the fare becomes effective, it shall be honored for transportation between the points, and at the class of service, for which it was purchased.
Fares are published in Carrier’s reservations system and may be obtained from Carrier’s Internet site at www.flysunairexpress.com or through an authorized travel agent. Some travel agencies, however, may impose an additional charge for this service.
All published fares and charges are stated in U.S. currency.
No stopovers are permitted on published fares, except upon combination of local fares.
Infants Fourteen (14) Days of Age or Younger – Carrier will not provide transportation services to any infant fourteen (14) days of age or younger, unless an attending physician approves such infant for air travel in writing. Infants must be accompanied by a passenger twelve (12) years of age or older.
Children Over Fourteen (14) Days and Under Two (2) Years of Age – One child over fourteen (14) days and under two (2) years of age, not occupying a seat, will be carried without charge when accompanied by a fare-paying passenger twelve (12) years of age or older.
Carrier cannot guarantee that an unoccupied seat will be available for any child traveling without charge and without a confirmed reservation. Safety seats for children without a confirmed reservation may have to be transported as checked Baggage if unoccupied seats are not available. Children over fourteen (14) days and under two (2) years of age traveling on a confirmed reservation, with or without the use of a safety seat, will be charged the published fare.
Carrier cannot guarantee that an unoccupied seat will be available for any child traveling without charge and without a confirmed reservation. Safety seats for children without a confirmed reservation may have to be transported as checked Baggage if unoccupied seats are not available. Children over fourteen (14) days and under two (2) years of age traveling on a confirmed reservation, with or without the use of a safety seat, will be charged the published fare.
Unaccompanied Minor Children
Carrier will not accept for carriage any unaccompanied child under twelve (12) years of age. Unaccompanied children twelve (12) to seventeen (17) years of age are required to present valid photo identification.
Unaccompanied children will only be accepted on direct flights. Flights that have a scheduled stopover are not allowed to have Unaccompanied children. Unaccompanied children will not be allowed to travel on Carrier’s “Last flight of the day.” Carrier does not accept Unaccompanied children to travel with Carrier to another airline.
The parent or responsible adult who brings an unaccompanied child to the departure airport will be required to remain at the departure gate until the flight is airborne.
The parent or responsible adult must furnish Carrier in writing (duplicate of which must be in the child’s possession) evidence that the child will be met by another parent or responsible adult upon deplaning at his or her destination.
The person meeting the child at his or her destination will be required to present positive identification and sign a release on a form designated by Carrier.
Responsibilities of Carrier – Carrier assumes no responsibilities for unaccompanied children beyond those applicable to adult passengers.
Special fares may be available via the Internet on Carrier’s web site (Internet address: http://www.flysunairexpress.com). Seat availability, fares, and fare restrictions are published in the web site presentation.
Carrier’s local fares for a flight or flights between a passenger’s point of origin and destination shall apply only to published nonstop, direct, and connecting flights (i.e., the passenger arriving from his or her point of origin departs from an intermediate or connection point for his or her point of destination on the published connecting flight as shown in the current Sun Air Express schedule), except as provided in Article 85.A. below.
A stopover shall occur when a passenger arriving at an intermediate or connection point on his or her itinerary fails to depart from such intermediate or connection point on the published connecting flight to the passenger’s next intermediate or connection point or destination.
In the event of a single stopover, the passenger’s fare shall be the sum of the appropriate local fares between the point of origin and stopover and the appropriate local fare between the point of stopover and destination.
In the event of multiple stopovers, the passenger’s fare shall be the sum of:
the appropriate local fare between the point of origin and first stopover; plus
the appropriate local fare(s) between each stopover point and the next subsequent stopover point, if any; plus
the appropriate local fare(s) between the point of last stopover and destination.
Inspection – All Baggage tendered to Carrier for transportation is subject to inspection by Carrier or the Transportation Security Administration (TSA).
Acceptance – Carrier will accept as Baggage such personal property as is necessary or appropriate for the wear, use, comfort, or convenience of the passenger, as the personal property of the fare-paying ticket holder and not intended for sale to other persons, subject to the following conditions:
Carrier will refuse to accept Baggage for transportation on any flight other than the flight on which the passenger is transported;
Carrier will refuse to accept any Baggage for transportation if it or its contents cannot withstand ordinary handling, or if its weight, size, or character renders it unsuitable for transportation on the particular aircraft on which it is to be carried, unless the passenger releases Carrier from liability;
Each piece of Baggage tendered to Carrier for carriage must have affixed thereto a current identification tag or label with the passenger’s name, address, and telephone number (if available);
Carrier will refuse to accept Baggage that, because of its nature, contents, or characteristics (such as sharp objects, paint, corrosives, or other prohibited hazardous materials), might represent a security risk or cause injury to passengers or Carrier’s Employees, damage to aircraft or other equipment, or damage to other Baggage; and
Carrier will not accept Baggage that cannot safely be carried in the Baggage compartment of the aircraft.
Carrier will determine whether or not any Baggage of a passenger, because of its weight, size, contents, or character, may be carried in the passenger cabin of the aircraft. Carryon Baggage is the sole responsibility of the passenger. Claims for damaged, lost, forgotten, or stolen carryon Baggage will not be accepted by Carrier.
The number, size and dimensions of carryon items allowed by the Carrier on a particular aircraft or flight shall be the Carrier’s sole discretion.
Personal items, such as a male or female purse of reasonable size, a small camera, reading material, food for enroute consumption, and a coat, jacket, wrap, or similar outer garment, may be carried onboard the aircraft.
Unless unoccupied seats are available on a flight, Carrier requires a reservation and purchase of a ticket to ensure that a safety seat or infant seat may be used during flight. Only federally-approved and labeled safety seats or infant seats are permitted for use aboard Carrier’s aircraft. Federal regulations prohibit the use of child booster seats and harness- or vest-type restraining devices.
Carrier will refuse to transport items of carryon Baggage that may be harmful or dangerous to a passenger, the flight crew, or the aircraft.
Carrier will not transport pets or live animals with the exception of small service animals in a small cage or carryon bag.
Carrier will accept Baggage for checking from a fare-paying passenger when tendered to Carrier no earlier than two (2) hours in advance of flight departure time at Carrier’s airport ticket counter or curb-side checkin station, or at an earlier time on the day of commencement of travel as may be authorized by Carrier’s Employees at the departure airport. Carrier will not check Baggage tendered:
to a point beyond the destination indicated on the passenger’s ticket;
to an intermediate stop or connection point; or
on any flight other than a flight on which the passenger is scheduled to travel; however, solely at Carrier’s discretion, Baggage tendered by a standby passenger may be checked on the next available flight or flights to the standby passenger’s intended destination.
to any destination which would effectively bypass required customs, agriculture or security inspections and/or clearences.
Carrier will not check and hold Baggage for a flight to be operated on a later date.
Carrier is not responsible for passenger (s) checked baggage left at the baggage carousel of passenger(s) arrival airport. It is the passenger(s) responsibility to retrieve checked baggage and transfer said baggage to any other airline themselves, if their travel plans continue on another airline. If a passenger(s) are connecting from another airline to Carrier, it is the passenger(s) responsibility to retrieve their checked baggage and to check in with Carrier at the ticket counter. Checked baggage left at Carrier’s baggage carousel will be held by Carrier. Carrier will not be responsible for any delivery charges for such baggage.
Upon presentation by a fare-paying passenger of a valid ticket, Carrier will allow Baggage to be transported as follows:
Checked Baggage – One (1) piece of Baggage, having outside measurements (i.e., the sum of the greatest outside length plus the greatest outside width plus the greatest outside height) not exceeding fifty-two (52) inches, not weighing more than fifty (50) pounds, and provided such Baggage is checked for carriage in the cargo hold of the aircraft.
A checked bag may exceed the fifty-two (52) linear inches as long as the checked bag is a soft sided duffle styled bag. This bag cannot have a frame, harden supports, or wheels.
Achecked bag weighing more than fifty (50) pounds but less than seventy (70) pounds is considered excess and will be charged according to Section 65 below.
Passengers rerouted in accordance with Rule 240 (FAILURE TO OPERATE ON SCHEDULE OR FAILURE TO CARRY) shall be entitled to the maximum allowance applicable for the trip originally purchased, regardless of whether passengers are transferred to a different class of service and whether or not they are entitled to a fare refund.
Articles Carried Free in Addition to Stated Maximum – In addition to the maximum allowances provided above, each fare-paying passenger may carry, without additional charge, the following articles of baggage only when retained in the passenger’s custody:
a handbag or pocketbook
an overcoat or wrap
a foot rug
an umbrella or walking stick
a camera and/or a pair of binoculars
a reasonable amount of reading matter for the flight
an infant’s food for consumption enroute
a collapsible wheelchair and/or crutches and/or braces or other prosthetic device on the same flight with passenger dependent on the device.
Pooled Baggage – When two or more passengers traveling to the same destination on the same flight under the same reservation present themselves and their baggage at the same time and place, their maximum allowance will be the sum of their individual maximum allowances. Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge
Sporting Equipment – the following items of sporting equipment may be checked as Baggage for an additional service charge:
Bowling bag, including ball and shoes;
Golf bag (either hooded or in a soft–sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes (not all golf bags will fit on Carrier’s equipment;
Rifle (unloaded and encased in a locked container acceptable to Carrier for withstanding normal checked Baggage handling without sustaining damage to the firearm), passenger is required to notify Carrier representative at check in;
Shotgun (unloaded and encased in a locked container acceptable to Carrier for withstanding normal checked Baggage handling without sustaining damage to the firearm), passenger is required to notify Carrier representative at check in;
Handgun (unloaded and encased in a locked container acceptable to Carrier for withstanding normal checked Baggage handling without sustaining damage to the firearm), passenger is required to notify Carrier representative at check in;
Fishing tackle box and fishing rod, so long as the rod is encased in a cylindrical fishing rod container suitable to Carrier for withstanding normal checked Baggage handling without sustaining damage to the rod;
Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), so long as the bow and arrows are encased in a container acceptable to Carrier for withstanding normal Baggage handling without sustaining damage to the equipment. Due to cargo hold restrictions, hard sided archery cases may not be permitted on Carrier’s Piper Chieftains; or
Scuba equipment, provided air tanks are empty and all accompanying equipment (BCD, mask, flippers, weight belt, etc.) are encased together in a container acceptable to Carrier.
One (1) infant stroller and one (1) infant or child safety seat will be checked in addition to the one (1) piece free Baggage allowance for each fare-paying passenger at no charge.
Firearms – Carrier will not accept assembled firearms and ammunition for transportation except as follows:
Unloaded sporting firearms will be accepted, provided they are encased in a container acceptable to Carrier for withstanding normal Baggage handling without sustaining damage to the firearms or other Baggage. Handgun containers must also be locked.
Small-arms ammunition intended for sport or hunting will be accepted only if carried within sturdy checked Baggage in the manufacturer’s original container or an equivalent fiber, wood, or metal container specifically designed to carry ammunition and providing for sufficient cartridge separation.
Carrier will accept no more than three hundred (300) rounds of pistol (rim fire) ammunition, one hundred and twenty (120) rounds of rifle (center fire) ammunition, or one hundred and fifty (150) shotgun shells per passenger, with a total gross weight of the ammunition not to exceed eleven (11) pounds per passenger. Ammunition most be in original packaging.
If a mobility aid or assistive device, upon which a passenger who is a qualified individual with a disability is dependent, cannot be carried in the passenger cabin due to space limitations, such aid or device will be checked and carried in addition to the free Baggage allowance, without charge.
The excess baggage fee is waived for passengers connecting to/from international flights within 8 hours of our flight, but the free baggage allowance policy will still apply.
Each free checked bag can weigh up to 70 lbs and the excess baggage fee will not be applied unless the number of checked bags exceeds the free baggage allowance.
Application – Excess Baggage charges specified in this Article will be applicable from the point at which the Baggage is accepted to the point to which the Baggage is checked.
Baggage in excess of maximum free baggage weight, count or dimensional allowances specified in Article 60 above will incur a charge of twenty-five dollars ($30.00) per piece.
Baggage in excess of fifty-two (52) inches (sum of outside length plus outside height plus outside width) will be counted as two (2) standard-sized bags as specified in Article 60 above.
Baggage in excess of seventy (70) pounds will not be accepted.
Thirty Dollars ($30.00) will be charged for each item in excess of the free Baggage allowance specified in Article 60 above.
Note: Excess pieces will be accepted on space available basis only. Carrier is not responsible for ground delivery at point to where excess piece(s) is/are checked.
When a passenger requests that an item of baggage be carried in the cabin, and the Carrier determines that the item is acceptable as cabin baggage but it is so fragile and/or bulky as to require the use of a seat, the baggage must be carried on board the aircraft by the passenger and secured in the seat next to the passenger’s seat.
Carrier will charge 100% of the applicable adult one-way fare for that portion of the trip on which the extra seat is used. Carrier will not
The liability, if any, of Carrier for loss of, damage to, or delay in the delivery of checked or unchecked Baggage and/or its contents, with the exception of wheelchairs, mobility aids, and assistive devices used by an individual with a disability (see Article 75.E. below), is limited to the proven amount of damage or loss, but in no event shall be greater than Three Thousand Three Hundred dollars ($3,300) per fare-paying passenger, unless the passenger at time of checkin has declared the value of the Baggage to be in excess of Three Thousand Three Hundred dollars ($3,300) (“excess valuation”) and has paid an additional charge of One Dollar ($1.00) for each One Hundred Dollars ($100.00) of excess valuation. See Article 75.D. below for excess valuation.
Limitations. Carrier will compensate the passenger fair market value for documented damages incurred as a result of the loss of, damage to, or delayed delivery of such Baggage up to the limit of liability or declared valuation, whichever is higher, provided the passenger has exercised reasonable effort to minimize the amount of damage. Actual value for reimbursement of lost or damaged property shall be determined by the documented original purchase price less depreciation for prior usage.
Carrier will be liable for such personal property only for the period in which it is in the custody of Carrier. While every reasonable effort will be made to return items inadvertently left behind by passengers onboard an aircraft, Carrier assumes no liability or responsibility for property carried onboard an aircraft by a passenger.
When excess value is declared, the passenger’s Baggage and its contents may be inspected by Carrier’s Employees. Such Baggage must be checked, and excess valuation coverage will apply only to the point to which it is checked by Carrier and claimed by the passenger.
The declared excess valuation for Baggage shall not exceed Four hundred fifty dollars ($450) above the Three thousand three hundred dollar ($3,300) limitation of Carrier’s liability established by this Contract of Carriage, for a total maximum declared valuation of Three Thousand Seven Hundred and Fifty Dollars ($3,750.00).
Avoid packing high value, fragile or perishable items in your checked baggage. Sun Air Express is not liable for loss, damage or delay in delivery of high value, fragile or perishable items. See below for detailed listings of excluded items.
Excess valuation coverage is not available for money, jewelry, cameras, video and electronic equipment (including computers and MP3 devices), silverware, precious gems and metals, negotiable papers, securities, business documents, samples, items intended for sale, paintings and other works of art, antiques, collectors’ items, artifacts, manuscripts, furs, irreplaceable books or publications, and similar valuables. For the passenger’s protection, these items should not be transported in or as checked Baggage.
Carrier’s liability with respect to damage to wheelchairs, other mobility aids, and assistive devices upon which an individual with a disability is dependent shall be the documented cost of repair. If a wheelchair, mobility aid, or assistive device is lost or irreparably damaged, Carrier’s liability shall be the documented original purchase price of the wheelchair, mobility aid, or assistive device, without depreciation. Carrier will also compensate the passenger for other reasonable expenses incurred as a result of the loss of, damage to, or delayed delivery of the wheelchair, mobility aid, or assistive device.
Carrier assumes no responsibility and will not be liable for money, jewelry, cameras, video and electronic equipment (including computers), silverware, precious gems and metals, negotiable papers, securities, business documents, samples, items intended for sale, paintings and other works of art, antiques, collectors’ items, artifacts, manuscripts, furs, irreplaceable books or publications, items intended for resale, and similar valuables contained in checked or unchecked Baggage.
Carrier may, but is not obligated to, conditionally accept previously damaged, improperly packed, fragile, or perishable items for carriage as checked Baggage subject to the passenger’s assumption of risk for damage to or destruction of such items.
No claim for personal injury or death of a passenger will be entertained by Carrier unless written notice of such claim is presented to Carrier within twenty-one (21) days after the occurrence of the event giving rise to the claim.
In the case of loss of, damage to, or delay in delivery of Baggage, no claim will be entertained by Carrier unless preliminary written notice of such claim is presented to Carrier within four (4) hours after arrival of the flight on which the loss, damage, or delay is alleged to have occurred. The preliminary notice may thereafter be amended in writing; however, such amended claim must be presented to Carrier no later than ten (10) days after the occurrence of the event giving rise to the claim.
Failure to provide notice within the foregoing time limits will not bar a claim if the claimant establishes to the satisfaction of Carrier that he or she was unable, through no fault or omission of the claimant, to provide notice within the specified time limits.
No legal action on any claim described above may be maintained against Carrier unless commenced within one (1) year of Carrier’s written denial of a claim, in whole or in part.
Smoking aboard Carrier’s aircraft is prohibited by federal law.
Cancelled Flights or Late or Irregular Operations – In the event Carrier cancels or fails to operate any flight according to Carrier’s published schedule, or changes the schedule of any flight, Carrier will, at the request of a passenger confirmed on such flight:
transport the passenger on another of Carrier’s flights on which space is available at no additional charge; or
refund the unused portion of the passenger’s fare in accordance with Article 90 below.
Except to the extent provided in Article 85.A. above, Carrier shall not be liable for any failure or delay in operating any flight due to causes beyond Carrier’s control, including but not limited to, acts of God, governmental actions, fire, weather, mechanical difficulties, Air Traffic Control, strikes or labor disputes, or inability to obtain fuel for the flight in question. Carrier shall use its best efforts to notify all affected passengers promptly of planned schedule changes and service withdrawals.
Carrier will attempt to transport passengers and their Baggage promptly and as scheduled. Flight schedules, however, are subject to change without notice, and the times shown in or on Carrier’s published schedules, tickets, and advertising are not guaranteed.
At times, without prior notice to passengers, Carrier may need to substitute other aircraft or airlines and may change, add, or omit intermediate or connecting stops.
Carrier cannot guarantee that passengers will make connections to other flights of its own or those of other airlines. In the event of flight schedule changes, Carrier will attempt to so notify affected passengers as soon as possible.
Carrier does not offer refundable tickets.
Non-refundable tickets – Passengers who purchase restricted, non-refundable tickets are not eligible for refunds.
Unless otherwise specifically stated on the ticket, in the travel agreement with Carrier, or by an Employee or agent of Carrier when reservations are booked, confirmed, or ticketed, the fare paid for unused non-refundable tickets, upon surrender of the unused ticket or portion thereof, or with the Ticketless travel confirmation number and proof of purchase sufficient to Carrier, may be applied toward the purchase of future travel for a $25.00 reinstatement fee, provided that credit is requested within one (1) year after the original issue date of the ticket.
The fare for the new ticket(s), however, may be greater and/or the new ticket(s) may be subject to different terms, conditions, or restrictions than the original ticket.
Denied boarding – If Carrier denies boarding or removes a passenger from an aircraft under conditions described in Article 10 above, Carrier will, upon surrender of the passenger’s unused ticket or portion thereof, refund the fare paid for the unused ticket or portion thereof.
Eligible fare refunds and credits will be made by Carrier as follows:
when no portion of the transportation has been provided, the refund or credit will be issued in an amount equal to the fare paid; or
when a portion of the transportation has been provided, the refund or credit will be made in an amount equal to the difference, if any, between the total fare paid and the fare applicable to the transportation provided.
In cases where Carrier has reasonable cause to suspect fraud, Carrier may delay making an otherwise eligible refund until such time as an internal investigation can be performed.
Carrier shall make eligible refunds via company check.
Carrier shall make refunds in U.S. Dollars.
Carrier shall provide no refund for or replacement of tickets that have been lost, damaged, mutilated, destroyed, or stolen.
The following definitions, as prescribed in 14 C.F.R. § 250.1, pertain solely to the denied boarding compensation provisions of this Article:
Airport means the airport at which the direct or connecting flight, on which the passenger holds confirmed reserved space, is planned to arrive or some other airport serving the same metropolitan area, provided that the transportation to the other airport is accepted (i.e., used) by the passenger.
Comparable air transportation means transportation provided to passengers at no extra cost by a direct air carrier holding a certificate of public convenience and necessity issued by the U.S. Department of Transportation, or by a foreign air carrier holding a foreign air carrier permit issued by the U.S. Department of Transportation authorizing the scheduled air transportation of persons.
Confirmed reserved space means space on a specific date and on a specific flight of Carrier which has been requested by a passenger and which Carrier or its authorized agent has verified, by appropriate notation on the ticket or Ticketless travel authorization, or in any other manner provided by this Contract of Carriage, as being reserved for the accommodation of the passenger.
Stopover means a deliberate interruption of a journey by the passenger, scheduled to exceed four (4) hours, at a point between the place of departure and the place of final destination.
The sum of the values of the passenger’s remaining flight coupons means the sum of the applicable one-way fares, including any surcharges, airport or passenger facility charges, and air transportation taxes, less any applicable discounts.
Request for Volunteers – In the event of an oversold or overweight flight, Carrier shall request volunteers for denied boarding before using any other boarding priority.
A volunteer is a person who responds to Carrier’s request for volunteers and who willingly accepts Carrier’s offer of compensation, in any amount, in exchange for relinquishing his or her confirmed reserved space. Any other passenger denied boarding is considered to have been denied boarding involuntarily, even if that passenger accepts denied boarding compensation.
If an insufficient number of volunteers come forward, Carrier may deny boarding to other passengers in accordance with Carrier’s boarding priority rules. However, Carrier will not deny boarding to any passenger involuntarily who was earlier asked to volunteer without having been informed about the possibility of being denied boarding involuntarily and the amount of compensation.
Conditions for Payment of Compensation to Passengers Involuntarily Denied Boarding due to an Oversale or overweight condition. Carrier will tender compensation to a passenger as specified below, when:
the passenger holds a ticket for confirmed reserved space and presents himself or herself for carriage at the appropriate time and place, having complied fully with Carrier’s requirements as to ticketing, reconfirmation, checkin, and acceptability for transportation in accordance with this Contract of Carriage;
other than for reasons set forth above, or when resulting from substitution for operational or safety reasons of an aircraft having a lesser seating capacity than the aircraft originally scheduled, Carrier is unable to accommodate the passenger on the flight for which the passenger holds confirmed reserved space, and such flight departs without the passenger.
Exception – The passenger will not be eligible for compensation if Carrier offers comparable air transportation, or other transportation used by the passenger at no extra cost, that, at the time such arrangements are made, is planned to arrive at the airport of the passenger’s next stopover or, if none, at the airport of the passenger’s final destination not later than two (2) hours after the planned arrival time of the passenger’s original flight or flights.
Acceptance of compensation by the passenger relieves Carrier from any further liability to the passenger caused by Carrier’s failure to honor the confirmed reservation.
Boarding Priority Rules – Carrier’s boarding priority is established on a first-come, first-served basis at the boarding gate. In determining which passengers holding confirmed reserved space shall be denied boarding involuntarily, in the event an insufficient number of volunteers comes forward, Carrier shall deny boarding in reverse order from the order in which passengers checked in at the gate (i.e., the passenger who checked in last will be the first passenger denied boarding involuntarily in an oversale or overweight situation), with no preference given to any particular person or category of passenger.
Written Explanation of Denied Boarding Compensation and Boarding Priority Rules – Immediately after a denied boarding occurs, Carrier will give passengers who are denied boarding involuntarily a written explanatory statement describing the terms and conditions of denied boarding compensation and Carrier’s boarding priority rules.
Personal checks are not accepted.
Travel agency and government checks may be made payable to “Sun Air Express” for the exact amount of the fare.
A service charge of Twenty-five Dollars ($25.00) will be assessed on unpaid checks returned to Carrier.
All transportation is sold and all carriage is performed subject to compliance with all applicable laws and governmental regulations, including those of the U.S. Department of Transportation and the Federal Aviation Administration, many of which are not specified herein but are nonetheless binding on Carrier and all passengers.
If you would like to obtain a copy of 14 CFR Part 382 in an accessible format, you can contact the US Department of Transportation by visiting the Aviation Consumer Protection Division’s web site at http://airconsumer.ost.dot.gov
Carrier reserves the right, to the extent not prohibited by federal law, to change, delete, or add to any of the terms of this Contract of Carriage or the Sun Air Express Customer Service Commitment without prior notice. All changes must be in writing and approved by a corporate officer of Carrier.
Are you a frequent traveler? The Sun Air ExpressPack is your ticket to savings!
Sun Air ExpressPacks make flying from your hometown airport easy, affordable, and simple!
Our regular one-way fare is from $29.00. With a Sun Air ExpressPacks the savings and ease start with your first flight.
Here’s how it works:
Sun Air ExpressPack 10 $ 250 ($25.00 per one-way segment)
Sun Air ExpressPack 20 $ 450 ($22.50 per one-way segment)
Sun Air ExpressPack 50 $1,000 ($20.00 per one-way segment)
Sun Air ExpressPacks are:
Good for travel in the following markets in either direction.
(PIT-AOO • PIT-BFD • PIT-FKL • PIT-JHW • IAD-HGR • IAD-LNS)
Valid for six months from the date of purchase
Include all taxes.
Transferable within companies, and between friends and families.
We have added Lancaster, Hagerstown, and Pittsburgh to our Sun Air ExpressPack family. All rules and conditions are the same as stated above. The new pricing for Lancaster to Pittsburgh (LNS-PIT) and Pittsburgh to Lancaster (PIT-LNS) and Hagerstown (HGR) to Pittsburgh (PIT), Pittsburgh (PIT) to Hagerstown (HGR) are as follows:
Sun Air ExpressPack 10 $ 500 ($50.00 per one-way segment)
Sun Air ExpressPack 20 $ 900 ($45.00 per one-way segment)
Sun Air ExpressPack 50 $2,000 ($40.00 per one-way segment)
Buy your Sun Air ExpressPack now by clicking the Sun Air ExpressPack link below:
Sun Air ExpressPack holders book below by logging into your Sun Air Express account:
If this is the first time you are logging into your Sun Air ExpressPack account, please know that you are entering the password that you wish to set for your new account. Please be careful entering this password and make sure you choose 6 alphanumeric characters of your choice. You will NOT be prompted to verify it as you are setting the password with this single and initial entry.
Sun Air Express is offering discounted flights for groups of two or more traveling together through March 31, 2016!
To book Sun Air Express Friends & Family Fares, select and enter the appropriate EVoucher code and book below.
* Fares listed below represent the total fare for the group, including ALL taxes and fees.
* Travel must be booked and completed by September 30, 2016.
* Be sure to choose the correct EVoucher code based on the number of people traveling in your group.
* Fares may not be available on all Sun Air Express routes.
* Based on availability.
2 passengers $ 39 each way total for group EVoucher code: FAMFUNINSUN2
3 passengers $ 49 each way total for group EVoucher code: FAMFUNINSUN3
4 passengers $ 56 each way total for group EVoucher code: FAMFUNINSUN4
5 passengers $ 65 each way total for group EVoucher code: FAMFUNINSUN5
6 passengers $ 78 each way total for group EVoucher code: FAMFUNINSUN6
Book your Friends and Family Fare NOW!